How can we help?
Contact bymatrixwork@gmail.com. Include your Matrix Specs version, Android version, and phone model when they are relevant. Never email an IMEI, serial number, phone number, password, or purchase token.
Wrong specification
Open Device Catalog → Submit correction. Matrix Specs previews the privacy-safe identity and evidence fields before anything is sent.
Purchase restoration
Use the same Google Play account that purchased Pro, connect to the internet, then open the Pro tab and choose restore.
Delete a submission
Include the local submission ID in your request. Benchmark results can also be deleted from the submitting phone while its deletion token is available.
Hidden readings
Some sensors and thermal zones are restricted by Android or the manufacturer. Matrix Specs labels these states and can optionally use Shizuku or root when available.